You've probably seen this data before. It shows that only 7% of communication comes from words.
It's one of the most misused pieces of research in recent history (the research was conducted specifically on emotional content of communication - NOT understandability).
At the same time, we can quickly validate the general 'truthiness' (thank you Stephen Colbert) of the research with some examples:
- parents can communicate effectively with babies, without verbal communications
- children from different cultures can play together without a common language
- the evolution of non-verbal signals in emails - emoticons, 'all-caps', underlines
- the effectiveness of silent movies
- the scariness of mimes
- Sigur Ros
Okay, you might be wondering what a Sigur Ros is.
They are an Icelandic band that is quite successful globally.
Their song "Hoppipola" appears in the new trailer for "Slumdog Millionaire", at the 1:15 mark.
"Staralfur" provides the soundtrack to the climax of "The Life Aquatic".
Despite the fact that Sigur Ros sings in a language that 97% of their audience doesn't understand, they have created an intense emotional experience with their listeners.
I'm convinced that even a single word added to this video would only detract from it the power.
How can you use non-verbal communication more powerfully?
Additional Links
- Sigur Ros - Hoppipola video
- Sigur Ros - Glosoli video
- Image from The Message
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