I've been reading "Authenticity" by James H. Gilmore and B. Joseph Pine II over the weekend. It's an excellent book that explores what consumers expect from companies and products, in terms of authenticity.
I enjoy the 'progression of economic value' model and the relationship between economic offerings and authenticity.
Tuesday, August 19, 2008
Sedona, Michael Phelps, and Authenticity
We're back from a long weekend in Sedona, where I learned (or remembered) a few things.
I'll work on making this blog meet those standards!
Labels:
authenticity,
book review,
gilmore,
pine,
sedona
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